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< Back to Article ListHow to update clerk details
Last updated: 25 September 2025 at 11:29:19 UTC by Administrator
Select the appropriate contact and press edit
In the 'tags' field:
Remove the clerk tag
Replace with the former clerk tag
In the 'roles' field, remove the clerk role
Save this change
Click on 'actions' and select archive
A new contact needs to be set up for the new clerk
When setting up the new clerk contact ensure that you link it to the associated organisation (name of council)
Create a new contact record
Add the following details:
Tag: Clerk
District: [Select appropriate district]
Role: Clerk
Phone/Email: Enter updated details
Save this new record
Ensure that you amend the organisation address/contact phone/email to the new clerk too
Any enquiries raised by the outgoing clerk will be accessible by viewing the council contact. The new clerk will be able to view those too through their portal, excluding confidential enquires.