Event Cancellation Policy

With the Event Registration Portal page customers now have the ability to self service cancellations of registrations. 

To facilitate this we have added functionality specifying cancellation rules. 

A registration can only be cancelled if it's status is "Unconfirmed" or "Confirmed".

On top of that each event has its own cancellation policy which you can find under a new tab:

By default Events have a anytime cancellation policy. 

The settings allow us to set the minimum notice required(counting from the date of the event so for example 2 weeks before the date of the event).

The policy can be in: hours, weekdays and weeks. While adjusting the minimum notice the "Currently Accepting Cancellations?" field will update to indicate if cancellations are allowed at the current time.

Based on the status and cancellation policy the user will have either of the following 3 options appear on their portal:

If a registration is cancelled by the user from the Portal - an email notification will be sent to the personed assigned as responsible for the event as well as a message will be posted on the event.