User Guides

6 articles

Creating a newsletter

Navigate to the MARKETING app from the main menu and select new mailing and choose the template (no…

Creating and using mailing lists (inc. contact groups)

It is useful to have contacts organised into groups - for example CiLCA learners, larger councils,…

Email Marketing: Tracking Click-throughs

When sending email campaigns, it is useful to be able to track how many recipients clicked any of t…

Email Template Cheat Sheet

Editing dynamic email templates (templates with fields) can be a little tricky - there are a lot of…

Issues Receiving Emails

If you're encountering email delivery failures due to messages being marked as spam, it's advisable…

Scheduling Emails & Reporting

When setting up a new mailing within the 'Marketing' module there are three buttons to use at the t…